Terms of Use

USER AGREEMENT

By using LCS Products, Inc. web sites (lcsproducts.com, chaircaps.com, chaircap.com, floorsaverglides.com) you hereby agree to be bound by all of the terms and conditions contained in this User Agreement ("Agreement").  LCS Products, Inc. reserves the right to change these Terms at any time, effective immediately upon posting on the Site.

LIMITATIONS ON USE

Copyright and Restrictions

All information displayed, transmitted or carried on LCS Products, Inc., web sites (including, but not limited to, reviews, text, photographs, images, illustrations, audio clips, video clips, trademarks, service marks and the like, collectively the "Content") is protected by copyright and other intellectual property laws. The content is owned by LCS Products, Inc., its affiliates or third party licensors. You may not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display, or in any way commercially exploit any of the content or infringe upon trademarks or service marks contained in such content. You agree to abide by all copyright notices and restrictions attached to any content accessed through the LCS Products, Inc web sites, not to alter the content in any way, and not to alter or remove any trademark, copyright or any other notice from copies of the content.

Permitted Use

You may make a single copy of the content displayed on the LCS Products, Inc. web sites for personal, noncommercial use only, provided that you do not remove any trademarks, copyright and any other notice contained in such Content. You shall not archive or retain any content in any form without the written permission from LCS Products, Inc. You may not distribute (including via e-mail or the Internet), or otherwise make available, copies to others, whether or not for payment or other consideration, without the written permission from LCS Products, Inc.  To request permission to retain, distribute or reproduce content, you may contact LCS Products, Inc. by phone at 561-775-2122 or by fax at 561-776-1836.

You agree that you are only authorized to visit, view, and retain a copy of pages of LCS Products, Inc. web sites for your own personal use, and that you shall not duplicate, download, publish, modify, or otherwise distribute the material on any LCS Products, Inc. web sites for any commercial use, or for any purpose other than as described in these Terms.  

Changes in LCS Products, Inc. web sites

LCS Products, Inc. may modify, suspend, discontinue or restrict the use of any portion of the LCS Products, Inc. web sites, including the availability of any Content feature, at any time and without notice or liability.

Shipping

All orders placed on any of our websites will be shipped Freight On Board (FOB): ORIGIN. 

A customer can also arrange and pay for all shipping directly with any shipper of their choice.  Please email our shipping department after your order is placed at support@chaircaps.com.  This department will arrange for a refund of the shipping cost placed on our website, and assist in your shipping needs.  A copy of the shipping documents may be necessary for our records prior to your items being shipped. 

All orders shipped by UPS come with tracking and insurance included for up to $100 per package.  United States Postal Service (USPS) is insured for up to $50.00 per package if shipped via Priority Mail. Packages shipped via First Class Mail do NOT include insurance. Insurance for up to $50.00 for First Class Mail can be added at no charge if requested prior to shipping.  If you would like to add  additional insurance, please call our office for a quote on higher-value insurance for your package(s).  You can call us prior to your order being shipped to review how your package will be shipped.  Tracking is provided for ALL USPS shipments.

Carrier Delivery Options

LCS Products chooses which carrier will deliver your shipment, and some of our shipments require a signature. The carrier may also require a signature at their discretion. The carrier may make subsequent delivery attempts before returning the shipment to LCS Products.

If you are unavailable to provide a signature, LCS Products offers an easy option for you to receive your package.

Pick up package at carrier's local facility

After the first delivery attempt, you can request to pick up your package at our carrier's local facility. Call the number on the carrier's Delivery Notice and inform them you'd like to pick up your package in person.

To pick up your package from the carrier's local facility, you may need:

  • The Delivery Notice
  • Government ID (driver's license, passport) that matches the package name and address
  • Second ID with your name on it (credit card, social security card)

The carrier can release the package only to the person included on the shipping address.

Signature Confirmation

Signature Confirmation is available at NO CHARGE for all customers. Please request this service after you place your order via email at info@chaircaps.com or via fax at 561-776-1836. If you do NOT request Signature Confirmation, you have agreed that the USPS or UPS delivery confirmation notice will serve as a Signature Confirmation. You agree that Confirmation of Delivery via USPS or UPS is the SAME as Signature Confirmation and agree that the merchandise has been delivered, as if you had signed for the delivery in-person.

International Shipping

LCS Products, Inc. does ship internationally with a few exceptions. Please note that you, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and can’t give you an estimate of the cost, because it varies widely around the world. Please do your research so you’re ready to get your package cleared through customs, and know what the additional cost will be.

Questions, Comments or Help

We hope that we can answer your questions on this page. If for some reason you do not find what you are looking for, please email us and we will reply in a timely fashion.

Help or assistance regarding LCS Products, Inc. can best be achieved by sending an email to support@chaircaps.com


Our Privacy Policy

Please refer to our privacy policy for information.

Security

In certain areas LCS Products, Inc. uses industry-standard SSL-encryption to protect data transmissions.

LCS Products, Inc. maintains licensed SSL certification.

Questions or Comments

If you have questions or comments regarding this policy, please send an email at:  support@chaircaps.com